Tracebuzz is the specialized customer contact solution for social media and messaging.

React faster and smarter

IKEA Lauren Weijers

“Because of smart routing and user-friendly user interface, we have the lowest handling time on socials, compared to all our other customer contact channels.”

Increase customer satisfaction

bol.com Elmer Hiemstra

“By using Tracebuzz we have achieved growth in customer satisfaction on our socials.”

Full coverage on social media

Albert Heijn Roberto van Houwelingen

“We have been using Tracebuzz for years for all of our social media and messaging channels, to our complete satisfaction”